From registration to withdrawal, bonuses to gaming — all your jilibd questions answered in one place.
Just a mobile number and a password — that's all it takes to create your account, hassle-free.
BKash, Nagad, Rocket — instant transactions across all major mobile banking platforms.
Log in every day for a chance to earn special bonuses, cashback, and free spins.
Your account and funds are protected with SSL encryption and two-factor security.
Play seamlessly from anywhere on our Android and iOS apps.
Get support in Bengali anytime you need it — via live chat or email.
Answer Opening an account on jilibd takes just two things — a valid Bangladeshi mobile number and a password. The entire process can be completed in as little as 2 minutes. Once your account is created, an OTP will be sent to your mobile for verification.
Please note that only one account can be registered per mobile number.
Answer jilibd strictly enforces an 18+ policy. No one under the age of 18 is permitted to create an account under any circumstances. Age is verified at the time of registration, and identity documents may be requested if needed.
Answer Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The entire process takes just 2 minutes.
Answer No. Each person is allowed only one account on jilibd. Any attempt to create multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. This policy is in place to ensure fairness and security across the platform.
Answer Account verification matters for two key reasons — the security of your account and smoother withdrawals. For larger withdrawal amounts, you may be required to submit a National ID or Birth Registration Certificate. Once verified, your withdrawals will be processed faster.
Answer jilibd supports all major mobile banking services in Bangladesh:
All payment methods are guaranteed to use secure, encrypted transactions.
Answer The minimum deposit on jilibd is just ৳200. This is enough to activate your account and qualify for the welcome bonus. There is no set maximum deposit limit, though large transactions may require additional verification.
Answer Deposits via mobile banking (bKash, Nagad, Rocket) are typically credited within 1–5 minutes. Bank transfers may take 1–2 business days. If your deposit hasn't arrived after 30 minutes, please contact support.
Answer First, wait 30 minutes. If it still hasn't arrived, contact support with the following information:
Our team will resolve your issue within 24 hours.
Answer Withdrawing is simple. Log in to your account → go to "Withdrawal" → select your payment method → enter the amount → confirm. Funds are typically credited to your mobile banking account within 15–30 minutes.
Answer The minimum withdrawal on jilibd is ৳300. Daily withdrawal limits vary depending on your account level. VIP members enjoy higher limits and faster withdrawal processing.
Answer Most withdrawals are processed within 15–30 minutes. However, it may take a little longer due to the following reasons:
If it takes longer than 2 hours, please contact support.
Answer Common reasons for a withdrawal being cancelled include incomplete account verification, unmet bonus wagering requirements, or mismatched payment details. A notification explaining the reason will be sent to you. Once you know the issue, simply resolve it and resubmit your request.
Answer Your welcome bonus is credited automatically the first time you make a deposit after registering. Currently, a match bonus of up to 100% is offered on your first deposit. For example: deposit ৳1,000 and receive ৳1,000 in bonus funds.
Bonus caps and specific terms are subject to change from time to time.
Answer Wagering requirements refer to how many times you must bet the bonus amount before it can be withdrawn. For example, if a ৳1,000 bonus has a 20x wagering requirement, you need to place a total of ৳20,000 in bets. Once the requirement is met, the bonus becomes fully withdrawable.
Answer jilibd offers a range of daily and weekly bonuses for regular players:
To view current offers Latest Promotions Visit the page.
Answer Share your referral code with friends. When they register and make their first deposit using your code, you'll earn a bonus. The more friends you refer, the bigger your bonus. Full terms and conditions are available on the Promotions page.
Answer jilibd offers over a thousand games:
Answer jilibd's jackpot games give you a shot at life-changing prizes every day. Progressive jackpots keep growing with every bet placed and keep accumulating until someone wins. To view today's active jackpots, Jackpot Visit the page.
Answer Yes. All games on jilibd run on certified Random Number Generator (RNG) technology, ensuring completely fair outcomes. Live Casino games are conducted in real time by professional dealers. There is no possibility of manipulation.
Answer jilibd offers betting on all major sports worldwide:
To view today's matches and odds, Sports Events View the page.
Answer Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds are updated moment by moment based on how the game unfolds. Making the right call at the right time can lead to big wins. Live streaming is also available for selected matches.
Answer If a match is cancelled or postponed for any reason, your stake is generally refunded in full to your account. However, outcomes may vary in certain cases depending on the applicable betting rules. For full details, Terms & Conditions on the page.
Answer Absolutely. jilibd uses international-standard SSL encryption to keep all your personal and financial information secure. We never sell or share your data with third parties. To learn more, please visit our Privacy Policy Read.
Answer Take the following steps immediately:
Our team will promptly investigate and take the necessary action.
Answer Secure your account in a few simple steps:
Answer The jilibd app is available on both Android and iOS. Visit our App You'll find full download instructions on the page. Android users can download the APK file directly, while iOS users can open the website in Safari and add it to their home screen.
Answer Both options give you access to all features. However, the app keeps you logged in, delivers push notifications, and uses less data overall — making it the better choice for playing on mobile data.
Answer Go to Account Settings and activate self-exclusion or a cooldown period under the "Responsible Gaming" option. You can take a break anywhere from 24 hours to 5 years. During this time, access to your account will be completely restricted. For more details, Responsible Gaming View the page.
Answer Set daily, weekly, or monthly deposit limits from your Account Settings. Once a limit is set, you cannot deposit beyond that amount. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional.
If you can't find the answer to your question here, Help Center or reach out to our support team via Live Chat.
Sign up on jilibd and get a 100% bonus on your first deposit. Now that you have all the answers, get started today.
18+ Only · Please Gamble Responsibly